Privacy Policy

This policy is maintained by The Global Hub Development and explains how we handle personal data collected through theglobalhubeg.com, our contact and viewing-request forms, phone calls, WhatsApp messages and email correspondence.

It applies to prospective and current clients, suppliers, and anyone who contacts us through the channels listed on this website. It does not cover third-party websites we link to.

Information you provide: name, phone number, email address, preferred unit type or project, budget range if you choose to share it, and the content of your message.

Technical information: basic, non-identifying usage data such as pages viewed, approximate region, device type and referring source — used only to keep the website fast, secure and relevant.

We do not ask for, and request that you do not send, national ID numbers, bank details, or copies of official documents through the website. Contract-stage documents are handled offline through our sales office.

To respond to enquiries, arrange unit viewings, prepare quotations for finishing or development work, and follow up on an active request.

To manage an ongoing project relationship: scheduling, progress updates, handover and warranty follow-up.

To improve our website and service quality using aggregated, non-identifying insights.

We do not sell, rent or trade your personal data, and we do not share it with third-party advertisers.

We process your data when you have asked us to contact you, when it is necessary to prepare or perform a contract with you, or when we have a legitimate interest in operating and improving our business — always in a way you would reasonably expect.

Where consent is the basis (for example, receiving project updates), you may withdraw it at any time.

Your data may be accessed by our internal sales, design and project teams strictly on a need-to-know basis.

We use trusted service providers for website hosting, email and messaging (including WhatsApp for enquiries you initiate). These providers process data on our behalf under their own security and privacy terms.

We may disclose information where required by Egyptian law or a valid request from a competent authority.

This website uses minimal local storage to remember your language preference (Arabic or English). It is stored on your device only and is not used for advertising or cross-site tracking.

You can clear it at any time from your browser settings without losing access to any part of the site.

Enquiry data is kept for as long as needed to serve your request and for a reasonable follow-up period afterwards.

Client and project records are retained for the duration of the contract and the warranty period, plus any period required by applicable accounting and legal obligations. After that, data is deleted or anonymised.

The website is served over encrypted HTTPS connections, and access to enquiry data is limited to authorised team members.

No system can be guaranteed to be completely secure, so we ask you not to share sensitive financial or identity documents through public channels.

You may request a copy of the data we hold about you, ask us to correct inaccurate details, request deletion of data we no longer need, or object to further contact.

To exercise any of these rights, contact us using the details below. We aim to respond within a reasonable period from receiving your request.

We may update this policy as our services or legal obligations change. The revision date at the top of the page always reflects the current version.